1.) Measure Quantitatively and Qualitatively: The quantitative is the numbers part of the game. Website visitors, Twitter Followers, Facebook fans,…
Social Media
Pizza guy, Ramon DeLeon, who owns 7 Chicago Domino’s franchises, does a great job of creating an exceptional customer experience…
I’m not mathematically savvy, to say the least, but this is math that explains why Facebook works, and why you…
I’ve known Shama Hyder Kabani for a while now. Turns out, so does everyone! I met her online and through…
This article originally appeared in the VOICE, the newsletter of the International Association of Coaching (www.certifiedcoach.org), in May 2010, and…
Guest post by Chris Birk Conveying bad news is both art and science. It’s also an eventuality for those in…
I had the honor of being interviewed recently by Stacey Chadwell for tce.com (which is The Coach Exchange) on BlogTalkRadio.We…
I’ve been devastated by the recent news reports of the horrible impact the latest Earthquake had on Haiti and the…
Good heavens, no wonder I’m tired! Here’s what we’ve been up to: New store opened: The Coaches’ Store New e-book…
Well, I’m not out shopping today, but I have been checking out some great deals online. I love not having…