Last week on the Leading Coaches’ Center, author Tom Finn shared with us some amazing stories of leaders in many different organizations who were completely unaware as to the impact of their cluelessness about culture on their bottom line. The fact that they were clueless about things like their organization’s behaviors and attitudes towards gender, or language, or ethnicity, or other factors actually cost them customers, and financial losses.
Tom joined us for a mastermind call and led us in a discussion on this topic:
Cluing In to Culture; How a Global Workplace Influences Coaches and Their Clients
If you were not able to join us live, you can access the recording and slides now in the Leader’s Clubhouse under Mastermind Live, and there are other gems in there as well.